Datawarehouse Operator (Production)

#GreatWorkIsNotAMyth

Join RAINBOW, KBC’s next-generation group data warehouse platform serving multiple banking and insurance entities across the organization.

RAINBOW is a large-scale, multi-tenant and event-driven data platform, where data flows are automatically triggered based on dependencies and conditions. With hundreds of contributors continuously developing and improving the platform, the environment is highly dynamic.

As a Datawarehouse Operator for Production, you play a key role in ensuring that data is correctly processed, loaded, and delivered to our customers — both business users and development teams. Your work enables them to validate changes, build reports, and move forward with their initiatives.

This is a hands-on operational role where execution, system understanding, and coordination come together.

What You’ll Do:

• Execute and monitor data flows using our internal orchestration tool (OT)
• Perform large-scale reloads after releases and targeted reloads after hotfixes or requests
• Monitor executions via OT dashboards, UAC Workbench, and Teradata
• Investigate failed or incomplete processes and raise issues to development teams
• Monitor system performance, including query behavior in Teradata
• Check and validate file deliveries on Linux systems
• Coordinate with business and development teams on requests, priorities, and status updates
• Ensure actions are safe by understanding dependencies and potential downstream impacts
• Contribute to continuous improvement by documenting processes as the platform evolves

👉 Your work directly supports our customers by delivering reliable, timely data and enabling reporting and validation

How You Work:

This role involves frequent interaction with tools and execution of flows—but it goes beyond simply running tasks.

You will:

• Think ahead before executing actions (“what could this impact?”)
• Understand how flows, mappings, and datasets are connected
• Decide when to proceed independently and when to escalate
• Operate confidently in a fast-changing environment with varying workload intensity
• Work closely with your teammates during work days in shifts – bussiness shifts (9:00 – 17:30) and rotating 1-2 afternoon shifts per week (12:30 - 21:00)
• Provide occasional weekend shift to support the environment after infrastructure downtimes/patchings (once per 1-2 months)

Your Profile

What Matters Most:

• Clear communicator, able to work with both technical and business stakeholders
• Strong analytical mindset and attention to detail
• Ability to understand complex systems and dependencies
• Structured and responsible way of working
• Comfortable in a dynamic environment with changing priorities

Technical Comfort:

• Basic to good SQL knowledge (understanding queries and results)
• Comfortable navigating Linux environments
• Interest in data flows, systems, and how they interact

Experience:

• Experience in data operations, application support, or system operations is a plus
• Familiarity with data warehousing or ETL concepts is helpful, but not required

👉 You don’t need to be a DWH expert, but you do need to understand how actions impact the system

Why This Role?

• Work on a complex, large-scale data platform with a unique architecture
• Be part of a high-impact operational team supporting a critical environment
• Experience a dynamic workload with peaks around releases and quieter periods in between
• Gain exposure to data, systems, and cross-team collaboration
• Contribute to the growth of the platform by helping define and document new processes

What Makes This Role Unique?

• Not a typical data warehouse or IT operations role
• Combines execution, analysis, and coordination
• Requires understanding the system — not just operating it
• Directly supports internal customers by delivering usable, reliable data and reports

✅ Not just execution — understanding is key

✅ Not just operations — you actively support business and development customers

✅ A growing environment where you help shape how things work

What you get:

• Bonuses twice a year based on your performance .
• Hybrid working mode with the possibility to work 50% from home. Our core working hours are from 9 am to 3 pm.
• 28 days off per year to recharge.
• Opportunities for business trips to Belgium (to our KBC Group headquarters).
• Many benefits fully paid by us - Multisport card, learning courses, meal voucher card (170 CZK/day), Cafeteria benefit system, etc.
• Referral bonuses.
• Contribution to pension and life insurance, great deals on ČSOB products and much more.

3 things you’ll love about KBC Global Services:

#1 Work-life balance for real. Forget overtime and working while sleeping! We empower parents and young professionals juggling careers, studies and hobbies.

#2 Stability. KBC Group includes the Czech ČSOB, the Belgian KBC, the Hungarian K&H, and more. We’ve been based in Brno since 2011 and offer you room for growth.

#3 International environment full of easy-going colleagues.

Recruiter Name

Jan Mackal