# AI Software Engineer

- **Company:** DHL Information Services (Europe) s.r.o.
- **Area:** Činnosti související se zpracováním dat a hostingem
- **Company size:** 1600
- **Location:** Praha
- **Employment:** Full-time
- **Work modes:** Full-remote
- **Benefits:** Above-standard medical care, Bonuses, Cafeteria, Car for private purposes, Cell phone, Contributions to the pension / life insurance, Corporate events, Educational courses, training, Holidays 5 weeks, Meal tickets / catering allowance, Notebook, Occasional work from home, Sick days
- **Original listing:** https://www.jobs.cz/rpd/2001297230/?searchId=4bf10645-e00a-4d9f-b8ac-b42ee4479130&rps=233
- **Company website:** https://www.jobs.cz/prace/?company%5B%5D=23898
- **LinkedIn:** https://www.linkedin.com/company/dhl-it-services/

## About the company

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world.

## Job description

**Your IT Future, Delivered**

_#DHL #DHLITServices #GreatPlace #AI_

**Digitalization. Simply delivered.**

As a AI Software Engineer, you will be at the forefront of our AI initiatives, leading the development and implementation of cutting-edge AI solutions that enhance our logistics operations and customer experience. You will collaborate with cross-functional teams to design, develop, and deploy AI solutions, ensuring they align with our strategic goals and operational needs. You will focus on developing **Retrieval-Augmented Generation (RAG), AI Agent** solutions and **Conversational AI systems** to improve customer interactions and operational efficiency.

**Grow together**

- Lead the development and deployment of Conversational AI Products and Services
- Develop and optimize Retrieval-Augmented Generation (RAG) and AI Agent solutions
- Design, develop and maintain scalable and secure AI infrastructure and systems
- Collaborate with architects, engineers, and stakeholders to identify AI opportunities and implement solutions
- Provide technical leadership and mentorship to junior AI developers
- Conduct research and experiments to validate AI models and improve their performance - Stay up to date with the latest AI trends, technologies, and best practices
- Communicate about AI concepts and solutions with non-technical stakeholders and conduct internal fares and knowledge sharing sessions

**Ready to embark on the journey? Here’s what we are looking for:**

- Proficient in agent frameworks and LLM libraries; experience with multi-agent systems.
- Strong background in Conversational AI and practical experience in Retrieval-Augmented Generation (RAG) solutions.
- Solid understanding of knowledge management systems, including knowledge graphs.
- Extensive programming skills in Python; familiarity with Node.js.
- Significant experience with No-SQL databases (vector, graph, document).
- Knowledge of LLM evaluation processes.
- Familiarity with Microsoft Azure AI Foundry and Google Gemini Enterprise.
- Experience with multimodal LLMs (voice, text, images, video).
- Proficient in Docker and Kubernetes for application containerization and orchestration.

**You would be a great fit for the team if you are interested in working with an open-minded, international group of AI enthusiasts. You will have the opportunity to work on impactful AI projects that shape the future of logistics, all within a collaborative and innovative work environment.**

**An array of benefits for you:**

- An extra week of holiday (25 days/year), 6 Self-sickness days, Full compensation for up to 10 days absence due to illness/year, Up to 3 additional personal paid days off for long-term service
- Annual bonus
- On-going professional & technical training and certifications
- Flexible working hours with home office possibilities (3 days HO/week)
- Company car for business & private purposes/car allowance
- Edenred Cafeteria program including fully covered lunch vouchers; pension/life insurance, medical membership, long-term sickness insurance
- Multisport card, Discounts with selected partners, Rewards for work anniversaries, Company events and Health Days, Fruit days, One-time maternity grant, Opportunity to buy Deutsche Post AG shares at a discount, and much more

## Company locations

- Praha